Cisco Certified Network Associate

Cisco Certified Network Associate Exam

Exam Number: 200-120 CCNA
Associated Certifications: CCNA Routing and Switching
Duration: 90 Minutes (50-60 questions)
Available Languages: English, Japanese

Those IT Professionals who wish to enhance their networking skills and elevate their career must get certified as Cisco Certified Network Associate(CCNA). CCNA is one of the highly respected and recognized certifications in the IT field. Taking CCNA course, the IT professionals learn to install, configure, operate, and troubleshoot small & medium-size routing and switching networks. Getting trained for CCNA credential, the candidates can successfully implement and verify LAN & WAN links, analyse and protect network from various threats, and get in-depth understanding of wireless networking concepts and terminology..

Designed by the highly experienced technologists, the new CCNA program covers the use of these technologies: IP, Serial Line Interface Protocol, Frame Relay, Enhanced Interior Gateway Routing Protocol (EIGRP), VLANs,  Routing Information Protocol (RIP), Access Control Lists (ACLs)and Ethernet, etc.


To receive Cisco Certified Network Associate (CCNA) accreditation, the candidate must pass CCNA 200-120.

The following topics are general guidelines for the content likely to be included on the Cisco Certified Network Associate exam. However, other related topics may also appear on any specific delivery of the exam. In order to better reflect the contents of the exam and for clarity purposes, the guidelines below may change at any time without notice.

Operation of IP Data Networks

  1. Operation of IP Data Networks
  2. Recognize the purpose and functions of various network devices such as Routers, Switches, Bridges and Hubs.
  3. Select the components required to meet a given network specification.
  4. Identify common applications and their impact on the network
  5. Describe the purpose and basic operation of the protocols in the OSI and TCP/IP models.
  6. Predict the data flow between two hosts across a network.
  7. Identify the appropriate media, cables, ports, and connectors to connect Cisco network devices to other network devices and hosts in a LAN

LAN Switching Technologies

  1. Determine the technology and media access control method for Ethernet networks
  2. Identify basic switching concepts and the operation of Cisco switches.
    • Collision Domains
    • Broadcast Domains
    • Types of switching
    • CAM Table
  3. Configure and verify initial switch configuration including remote access management.
    • Cisco IOS commands to perform basic switch setup
  4. Verify network status and switch operation using basic utilities such as ping, telnet and ssh.
  5. Identify enhanced switching technologies
    • RSTP
    • PVSTP
    • Ethercnannels
  6. Describe how VLANs create logically separate networks and the need for routing between them.
    • Explain network segmentation and basic traffic management concepts
  7. Configure and verify VLANs
  8. Configure and verify trunking on Cisco switches
    • DTP
    • Auto negotiation
  9. Configure and verify PVSTP operation
    • describe root bridge election
    • spanning tree mode

IP addressing (IPv4 / IPv6)

  1. Describe the operation and necessity of using private and public IP addresses for IPv4 addressing
  2. Identify the appropriate IPv6 addressing scheme to satisfy addressing requirements in a LAN/WAN environment.
  3. Identify the appropriate IPv4 addressing scheme using VLSM and summarization to satisfy addressing requirements in a LAN/WAN environment.
  4. Describe the technological requirements for running IPv6 in conjunction with IPv4 such as dual stack
  5. Describe IPv6 addresses
    • Global unicast
    • Multicast
    • Link local
    • Unique local
    • eui 64
    • autoconfiguration

IP Routing Technologies

  1. Describe basic routing concepts
    • Packet forwarding
    • Router lookup process
  2. Describe the boot process of Cisco IOS routers
    • POST
    • Router bootup process
  3. Configure and verify utilizing the CLI to set basic Router configuration
    • Cisco IOS commands to perform basic router setup
  4. Configure and verify operation status of a device interface, both serial and ethernet
  5. Verify router configuration and network connectivity
    • Cisco IOS commands to review basic router information and network connectivity
  6. Configure and verify routing configuration for a static or default route given specific routing requirements
  7. Manage Cisco IOS Files
    • Boot preferences
    • Cisco IOS image(s)
  8. Differentiate methods of routing and routing protocols
    • Static vs. Dynamic
    • Link state vs. Distance Vector
    • Administrative distance
    • split horizon
    • metric
    • next hop
    • ip routing table
    • Passive Interfaces
  9. Configure and verify OSPF (single area)
    • Benefit of single area
    • neighbor adjacencies
    • OSPF states
    • Discuss Multi area
    • Configure OSPF v2
    • Configure OSPF v3
    • Router ID
    • Passive interface
    • LSA types
  10. Configure and verify EIGRP (single AS)
    • Feasible Distance / Feasible Successors /Administrative distance
    • Feasibility condition
    • Metric composition
    • Router ID
    • Auto summary
    • Path selection
    • Load balancing
      • Equal
      • Unequal
    • Passive interface
  11. Configure and verify interVLAN routing (Router on a stick)
    • sub interfaces
    • upstream routing
    • encapsulation
  12. Configure SVI interfaces

IP Services

  1. Configure and verify DHCP (IOS Router)
    • configuring router interfaces to use DHCP
    • DHCP options
    • excluded addresses
    • lease time
  2. Describe the types, features, and applications of ACLs
    • Standard
      • Sequence numbers
      • Editing
    • Extended
    • Named
    • Numbered
  3. Configure and verify ACLs in a network environment
    • Named
    • Numbered
  4. Identify the basic operation of NAT
    • Purpose
    • Pool
    • Static
    • Overloading
    • Source addressing
  5. Configure and verify NAT for given network requirements
  6. Configure and verify NTP as a client
  7. Recognize High availability (FHRP)
    • VRRP
    • HSRP
    • GLBP

Network Device Security

  1. Configure and verify network device security features such as
    • Device password security
    • Enable secret vs enable
    • Transport
    • Disable telnet
    • SSH
    • VTYs
    • Physical security
    • Describe external authentication methods
  2. Configure and verify Switch Port Security features such as
    • Sticky MAC
    • MAC address limitation
    • Static / dynamic
    • Violation modes
      • Shutdown
    • Protect restrict
    • Shutdown unused ports
    • Err disable recovery
    • Assign unused ports to an unused VLAN
    • Setting native VLAN to other than VLAN 1
  3. Configure and verify ACLs to filter network traffic
  4. Configure and verify an ACLs to limit telnet and SSH access to the router


  1. Identify and correct common network problems
  2. Utilize netflow data
  3. Troubleshoot and correct common problems associated with IP addressing and host configurations.
  4. Troubleshootand Resolve VLAN problems
    • identify that VLANs are configured
    • port membership correct
    • IP address configured
  5. Troubleshoot and Resolve trunking problems on Cisco switches
    • correct trunk states
    • correct encapsulation configured
    • correct vlans allowed
  6. Troubleshoot and Resolve Spanning Tree operation issues
    • root switch
    • priority
    • mode is correct
    • port states
  7. Troubleshoot and Resolve routing issues
    • routing is enabled
    • routing table is correct
    • correct path selection
  8. Troubleshoot and Resolve OSPF problems
    • neighbor adjancies
    • Hello and Dead timers
    • OSPF area
    • Interface MTU
    • Network types
    • Neighbor states
    • OSPF topology database
  9. Troubleshoot and Resolve EIGRP problems
    • neighbor adjacencies
    • AS number
    • Load balancing
    • Split horizon
  10. Troubleshoot and Resolve interVLAN routing problems
    • Connectivity
    • Encapsulation
    • Subnet
    • Native VLAN
    • Port mode trunk status
  11. Troubleshoot and Resolve ACL issues
    • Statistics
    • Permitted networks
    • Direction
  12. Troubleshoot and Resolve WAN implementation issues
    • Serial interfaces
    • PPP
    • Frame relay

WAN Technologies

  1. Identify different WAN Technologies
    • Metro Ethernet
    • T1 / E1
    • Frame relay
    • VPN
  2. Configure and verify a basic WAN serial connection
  3. Configure and verify a PPP connection between Cisco routers
  4. Configure and verify Frame Relay on Cisco routers
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